Reporting Concerns

Riley Hospital supports and encourages employees, patients, families and customers who have concerns regarding the safety or quality of care provided to report their concerns to Hospital Administration at (601) 484-3591.

Riley Hospital is a Joint Commission Accredited facility. The Joint Commission is an independent, not for profit, national body that oversees the safety and quality of health care and services provided in accredited organizations.

Riley Hospital, in conjunction with the Joint Commission and the Mississippi State Board of Health, encourages its medical staff, patients, families, caregivers, and others who have concerns regarding quality of care issues that have not been resolved by Hospital Administration to share their concerns with the Joint Commission at (800) 994-6610 and/or the Mississippi State Board of Health at (601) 576-7300 and/or CMS at 1-800-MEDICARE which are available 24 hours a day, seven days a week.